Get in touch
Do you have a general question? You can find the right contact options below.
General contact options
For appointments or administrative inquiries, you may contact the reception during opening hours by phone or e‑mail.
To book a consultation, please use theMake an appointment page.
Urgent cases
In case of medical urgency, please follow these steps:
Medical Advice and Data Protection
In accordance with the Code of Medical Ethics and GDPR regulations regarding the protection of health data, no medical advice is provided via e‑mail.
A reliable diagnosis requires a clinical examination and a comprehensive consultation. In addition, e‑mail is not a secure means of communication for medical data and does not comply with the legal framework for teleconsultations.
Prescriptions and medical certificates are issued during the consultation.
Patients already under follow-up may, if necessary, use the contact details provided during their consultation.
Read our full privacy policy on how your personal data is processed and protected.
Clinic addresses and availability
Arsenal Clinic – Etterbeek
Boulevard Louis Schmidt 2B, 1040 Etterbeek
Consultation hours Tuesday 8 AM-5 PM & Thursday 8 AM-5 PM
Dermatology Research Institute – Uccle
Chaussée de Waterloo 835, 1180 Uccle
Consultation hours Wednesday 8 AM-6 PM & Friday 8 AM-6 PM